Contact Us
Got a question about one of the casinos we've reviewed, spotted something that needs updating, or want to flag a new site for us to look at? This is the page for that. We read every message that comes in, even if we can't always reply as quickly as we'd like.
How to reach us
The best way to contact Non Gamstop Casinos is by email at [email protected]. Send us as much detail as you can — which casino, which review, or which page you're referring to — and we'll get back to you as soon as we're able to. We don't currently offer live chat or a phone line, so email is the reliable route.
What we can help with
- Review accuracy — if something in one of our write-ups on Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin looks out of date, tell us and we'll check it.
- Site suggestions — if you've come across a slots site not on GamStop that you think we should assess, let us know the name and we'll take a look.
- General questions — about how our rankings and reviews of non GamStop casinos work, or how the wider comparison process fits together.
- Corrections — bonus terms, wagering figures and welcome offers change often, so if a casino has updated its promotion since we last checked, a heads-up is genuinely useful.
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process deposits, resolve account disputes, verify identity documents, or release winnings on anyone's behalf. Any query of that kind needs to go directly to the casino's own support team, since only they hold your account details.
Similarly, we're not a support service for gambling-related harm. If you or someone you know is finding gambling difficult to control, our responsible gambling page has information on the tools and support routes available, including how self-exclusion schemes work and where to find independent help.
Before you write in
A quick check beforehand can save time on both sides:
- Check our main casino comparison page — the answer to questions about specific brands, bonuses or payment methods is often there already.
- Have the casino name and, where relevant, a screenshot or date to hand — it helps us investigate faster.
- If your query is about our editorial process, take a look at About Us first, since it covers who we are and how the site is run.
- For anything about how we use your data or the terms of using this site, our Terms and Conditions page has the details.
A note on what this site does and doesn't do
Non Gamstop Casinos is a comparison and review resource, not a casino, and we're not able to open accounts, process payments or influence any brand's terms on your behalf. We list and rank sites based on our own research, and while we may earn commission when readers sign up through our links, that never determines how a casino is rated or where it appears on the page. Gambling should be for over-18s only, and it's worth remembering that any form of online betting — GamStop-registered or not — carries financial risk.
If you're ready to get in touch, drop us a line at the email address above. We're a small team, so please bear with us if a reply takes a day or two, and rest assured we read every message that comes through.